Misfortune and Calamity LLC
Effective Date: 01/10/2025
At Misfortune and Calamity LLC, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect only the information necessary to provide our services. This may include:
- Personal Information: Your name, email address, phone number, and mailing address.
- Property Information: Property address, parcel number, and damage descriptions.
- Uploaded Documents: Photos, insurance claim documents, property tax bills, or official reports related to property damage.
- Payment Information: Credit card details provided during the payment process (processed securely through a third-party payment gateway).
2. How We Use Your Information
We use your information solely to:
- Prepare and file property tax reassessment documents on your behalf.
- Communicate with you regarding your application status and required documentation.
- Submit forms and supporting evidence to the Los Angeles County Assessor’s Office or other relevant filing locations.
3. Data Sharing
We use your information solely to:
- Prepare and file property tax reassessment documents on your behalf.
- Communicate with you regarding your application status and required documentation.
- Submit forms and supporting evidence to the Los Angeles County Assessor’s Office or other relevant filing locations.
4. Data Security
We implement robust security measures to protect your information:
- Encryption: All data is encrypted during transmission using SSL (Secure Sockets Layer) technology.
- Restricted Access: Only authorized personnel have access to your personal information.
- Secure Storage: Documents and data are stored on secure servers compliant with industry standards.
5. Your Rights
Under applicable laws, including the California Consumer Privacy Act (CCPA), you have the right to:
- Access Your Data: Request a copy of the personal information we have collected.
- Correct Your Data: Update or correct inaccurate information.
- Delete Your Data: Request that we delete your information, except when required to retain it for legal or regulatory purposes.
- Opt-Out of Communications: Opt-out of marketing or informational emails by clicking “Unsubscribe” in the email footer.
To exercise any of these rights, please contact us at info@mocrelief.com
6. Cookies and Tracking
We may use cookies to enhance your browsing experience. These cookies:
- Help us understand user behavior on our website.
- Are not used to collect personal information without your consent.
You can disable cookies in your browser settings if you prefer.
7. Third-Party Services
We use trusted third-party services for payment processing and analytics. These services comply with privacy and security standards:
- Payment Gateway: Securely processes your payment information. We do not store credit card details.
- Analytics: Google Analytics tracks website usage to improve our services.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Misfortune and Calamity LLC
Email:info@mocrelief.com
Phone: 310-905-7421
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.